Cancellation Policy – Pagan’s Pole & Circus Academy

Private Tuition

Please note that once you have booked and paid for a lesson with Pagan’s Pole & Circus Academy a timeslot has been reserved in our studio exclusively for you. If you cancel your lesson less than 48 hours before it is scheduled to take place, you will forfeit the payment already taken for that lesson.

To avoid No Refund, please provide cancellation notice of more than 48 hours prior to your lesson.

You can cancel or reschedule a lesson by emailing us at info@paganspole.com texting 07973473295, or calling into our studio at Pagan’s Pole & Circus Academy, 128 High Street, Bangor Gwynedd, LL57 1 NT.

All Private Lessons purchased are to have been completed within 6 months of the booking date.

Courses/Class

Please note that once you have booked and paid for a course or a class with Pagan’s Pole & Circus Academy a space on one of our courses has been reserved exclusively for you and this is not transferable. Should you fail to attend any of the course classes you will forfeit that class, with no refund or catch up offered. We do not refund whole courses without a valid doctors note or a minimum of 2 weeks notice.  48 hours notice required to cancel a class space. 

To keep our classes running smoothly, bookings close at 12:00 (midday) the day before the start date unless minimum numbers are met. If we don’t receive enough bookings the class will be cancelled. Don’t worry, in this instance you’ll always be given the choice of a full refund or a place on the next course date.

Refund Policy for Purchases from our online store

Thanks for purchasing products from www.paganspole.com operated by Pagan’s Pole & Circus Academy.

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, please return your purchase in its original condition and you will be eligible for a full refund within 7 calendar days of your purchase.

Exclusions

Please note that all Grip Aid is excluded from this Refund Policy.

If goods have been purchased that are supplied by a third party, the third party’s Refund Policy will supersede Pagan’s Pole & Circus Academy’s Refund Policy. For details of third party refund policy’s please email info@paganspole.com

If you have any additional questions or would like to request a refund, feel free to contact us at info@paganspole.com